Frequently Asked Questions
Why does my subscription only show one month, even though I purchased a longer period?
Please allow us to elucidate our company's policies and provide some informative context to put your mind at ease. At our company, we have instituted a monthly subscription renewal policy to uphold our commitment to delivering a seamless IPTV ...
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Live Chat Opening Time
Opening time for Live Chat (CET / UTC+2): EVERY DAY 0900 - 2300. We answer support tickets 24/7. Open a support ticket - CLICK HERE.
Minimum required bandwidth for streaming IPTV
Generally, this depends on the coding format of streaming. While there exist various coding formats which assure the best image quality along with high level of compression such as H264, other formats would compress the streaming at a lower rate. ...
Can I try for free?
Yes you can! We are sure that you will like our product! Therefore we want to give you a free test, so you can decide to buy or not. Read more - click here.
Can I use the service on multiple devices at the same time?
No, the service only allow one stream at a time. You have to buy another subscriptions if more people are to use the service at the same time. We have discount schemes for 12-month subscriptions: 2 x 12 month subscription - €200 (regular price €260) ...
What is IPTV?
IPTV is a completely new way of watching TV. You do not need a TV antenna, no satellite dishes, or any other type of equipment. All you need is an internet connection and an APP. To access IPTV, you must purchase a subscription with us. We offer ...
Is there any downtime?
We have an average uptime time of 99%. This means that 99% of the time all channels work well. Sometimes some channels can be turned off for a short time due to upgrades or frequency changes. Check server uptime - click here.
What TV channels, shows and movies are available?
We have a wide selection of TV channels, series and movies. New series and movies are added weekly. See our selection: for Norwegian Customers for Swedish Customers for Danish Customers for Suomi Customers GLOBAL LIST FOR ALL CUSTOMERS
Money back guarantee
If you are unhappy with your purchase, or you have an issue that we are unable to resolve that makes the system unusable, we are more than happy to provide a complete refund within 7 days of your original purchase. We firmly believe in and stand ...
Remove countries from list
Our package contains channels from well over 60 countries and various categories with VOD (movies and series). Do you want to hide any of the countries or categories from your list? Contact support and we will remove the desired country / categories.
Can I use multiple devices?
Your subscription is not tied to one device, but you can only stream on one device at a time. For example, you can use your subscription on your tablet, smartphone, Android box, Smart TV, etc. as long as only one device is active at a time. This ...
Payment options
Pay with PayPal, Bitcoin, or your Debit/Credit Card through secured payment gate with automatic currency conversion and no hidden fees.